Any questions? Our customer service will be glad to help you!
Telephone: +49 (0)89/2183-7922
(Mon-Thu 8am-5pm, Fri 8am-3pm)
How long does it take to deliver the products?
- Products available immediately are delivered within about 3 - 5 workdays (Monday - Saturday) with DPD parcel delivery.
- The access to online databases is activated within approx. 1 - 2 workdays.
- E-books/download products are available immediately after finalising your shopping basket.
- The delivery times are indicated next to each of the products ordered by you. This way you can see at one glance when to expect the delivery.
- For inland orders no shipping costs apply, if the order has been placed via Ecomed-Storck Shop. Excluded are supplement and updating deliveries (see general terms and conditions) and magazine subscriptions.
- The final price of magazine subscriptions already includes shipping costs and these are not listed specifically.
- Shipping costs to foreign countries (except magazines) are 8,00 € flat and are listed accordingly in the order process.
- For supplement deliveries within and outside Germany shipping costs of 8,00 € maximum apply, in addition to the stated prices.
- Germany: Invoice, Direct Debit, Cash in advance, Credit card (MasterCard, Visa), PayPal, Sofortüberweisung, and Giropay.
- Outside Germany: Invoice, Cash in advance, Credit card (MasterCard, Visa) and PayPal.