Which e-book formats are offered by you?
We offer PDF or ePUB format. More information you will find in "FAQs about e-books in ePUB format" (PDF Download -German version-).
How do I obtain my e-book (in case of a shop order)?
After buying your product in our online shop we will send you an e-mail which includes the link to download your product.
How do I obtain my e-book (in case of a book with a scratch code)?
Enter the scratch code, your surname, forename and e-mail address here. We will send you an e-mail which includes a link to download your document. After downloading, you will be able to use the e-book on your devices (tablet, laptop/pc, smartphone).
Are there any further questions?
If there are any questions about our e-books write an e-mail to firstname.lastname@example.org.